We are passionate about our customers and website(s) users privacy, helping you understand what data we collect, why we collect it and what we do with it is important. We hope you will take time to read it carefully.
Novalead Limited (“we” or “us”) values its visitors’ privacy. This privacy policy is effective 5th February 2019; it summarises what information we might collect from a user or other visitor (“you”), and what we will and will not do with it. Please note that this privacy policy does not govern the collection and use of information by companies that Novalead Limited does not control, nor by individuals not employed or managed by Novalead Limited. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.
If you disagree with any part of this Privacy Policy, please do not use our website.
Visitors from the European Union, including the United Kingdom and European Economic Area (EEA)
The GDPR is a European Union (EU) privacy law that will affect businesses around the world when it becomes enforceable on May 25, 2018. It regulates how any organisation that is subject to the Regulation treats or uses the personal data of people located in the EU. Personal data is any piece of data that, used alone or with other data, could identify a person. If you collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens, you’ll need to comply with the GDPR.
The GDPR will replace an older directive on data privacy, Directive 95/46/EC. The full text of the GDPR
How we will use your data
Novalead Limited takes customer privacy very seriously, your personal data will never be shared with anyone else or sold.
Novalead Limited will use your information for the following:
• For communication between Novalead Limited (employees or partners) and you as a Customer and/or Supplier by Email and/or Phone.
• Purchasing and/or Invoicing between Novalead Limited (and our partners with your prior consent) and you as a Customer and/or Supplier by Email.
• Marketing & Press Release (PR) by Email produced and distributed by Novalead Limited to inform and keep you up to date about the services we offer.
You will be informed of any update on how Novalead Limited uses your data and your permission will be requested if required due to any changes.
Spam and Abuse protection.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
What is reCAPTCHA?
reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. A “CAPTCHA” is a turing test to tell human and bots apart. It is easy for humans to solve, but hard for “bots” and other malicious software to figure out. By adding reCAPTCHA to a site, you can block automated software while helping your welcome users to enter with ease.
To learn more about reCAPTCHA, visit the official website or the technical documentation site.
Place of processing: USA
How to enact your “right to be forgotten”
To enact “right to be forgotten” or “request your data to be erased, amended or deleted” please contact us directly at yourdata@novalead.co.uk quoting the relevant list below or original form of contact.
- Novalead Limited “Contact Page” (Contact From)
- Novalead Limited “Quick Enquiry” (Enquiry Form)
- Novalead Limited “LEARNING EXPERT Download” (Download Form)
- Novalead Limited “Learning Expert” (Enquiry Form)
If you wish to discuss either of the above steps further, don’t hesitate to contact us at yourdata@novalead.co.uk
How to request access to the data that we hold on you
To request access to data that we hold on you please contact us directly on yourdata@novalead.co.uk
How to amend or correct inaccurate or incomplete information
If you would like to amend or correct any incomplete information held by Novalead Limited about yourself or your company please use one of the following:
For data held in a Mail Chimp List please contact us directly at yourdata@novalead.co.uk stating the data you would like to amend or update, or follow the link in the original Sign-up email if available.
For Other Company or Personal Information can be updated by contacting Novalead Limited directly at yourdata@novalead.co.uk stating the data you would like to amend or update.
Are we TPS Registered for phone contact?
Yes, Novalead Limited is registered through TPS under the following phone numbers: 0330 053 5674, 08456 170 698, 07899 790 669 & 07841 372 101
What is TPS?
The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is a legal requirement that companies do not make such calls to numbers registered on the TPS.
The original legislation was introduced in May 1999. It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.
For more information on TSP Visit: www.tpsonline.org.uk
Analytics & Tracking
Novalead Limited implements the following services that enable us to monitor and analyse web traffic and can be used to keep track of user behaviour:
Google Analytics (Google Inc.)
Google Inc. (“Google”) Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualise and personalise the ads of its own advertising network.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy – Opt Out.
Microsoft Clarity (Microsoft Inc.)
We partner with Microsoft Clarity and Microsoft (“Microsoft Inc”) Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
Place of processing: USA
Facebook Pixel Ads Tracking (Facebook, Inc.)
Facebook, Inc. (“Facebook”) Facebook utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Facebook services to build audiences for our ad campaigns.
Facebook may use the data collected to contextualise and personalise the ads of its own advertising network.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
WordPress
The Novalead Limited website has been produced using WordPress. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to this Privacy Policy
This privacy notice was published on April 2024.
We may change this privacy notice from time to time, when we do we will inform you via updates to this website.