Learn more about our six-step journey for delivering lasting positive change in your people and your organisation.
What training services do we offer?
Our training services are designed to provide real transformation in the shortest time and in the most cost-effective way possible. We focus on delivering specialist programs that can be tailored to meet your individual requirements. *Backed up with a unique system of reviews that implant new skills into long term memory creating life long habits.
Sales Strategy Sessions
Elevate your sales team’s performance with our Sales Strategy Sessions, tailored to navigate the ever-changing sales landscape. Gain invaluable insights, innovative strategies, and practical tools to thrive in the digital age while maintaining a human-centric approach.
Empathic Sales
Delve into Empathic Selling, our cutting-edge approach to complex B2B sales in the 21st century. Building upon the acclaimed SPIN selling methodology, Empathic Selling injects humanity into the sales process, addressing the evolving needs of modern buyers.
Sales Skill Sets
Explore our 12 Essential Sales Skill Sets workshop, meticulously crafted based on groundbreaking research in sales science. Backed by peer-reviewed university studies and real-world insights, this workshop empowers participants with proven strategies to achieve sales success.
Reimagining Communication
Over the last few years the established business landscape has changed forever, making effective communication the key to successfully rebuilding both internal and external business relationships. Our Communication Skills workshop takes the latest scientifically proven research that can be applied practically in the workplace and beyond.
Quality Through People
On average 20% of a companies annual turnover is wasted correcting mistakes and doing things again. Business is all about people and people make mistakes. Our Operational Quality courses focus on making your staff aware of the implications of poor quality and give them the tools and know how to work towards doing their jobs ‘100% Right First Time’ every time.
Leadership Development
We often take our most engaged employees and reward them with a team to lead. The outcome, often lower engagement, results and higher staff turnover, as they try to do something they have never done before – manage, lead & motivate. In partnership with SEVENTH-WAVE® we guide them on a journey where they face the challenges and rewards of people management, handing them back with the tools to make them more effective than before.
Learn, Follow-up and Review
Our unique 6-month automated follow-up process uses the latest Learning Theory to review the course content, enhancing recall until skills become a habit, helping to maximise your business’s sales and profits.
Learning theory tells us recall of any information drops to just 20% over time. To avoid this and ensure maximum impact from our Quality, Communications or Sales workshops we deliver each attendee with a scheduled series of five concise reviews as follows: after 24 hours, 1 week, 1 month, 3 months and 6 months to ensure maximum retention of these important business and life skills.
All attendees of our multi-day training courses left the training with a pack of Flash Cards, short reminders of each training module to aid with reviews. With the launch of our Card Decks all attendees will receive a complete 21st Century Business Skills Card Deck to act as a more detailed training resource in our staged review process.
We have developed a system for all our proprietary courses of regular reviews over six months, using the latest techniques tailored to cover all the popular learning styles. The reviews are designed to enhance content recall and implant the learning into long term memory so over time it becomes a habit.