Privacy Policy

We are passionate about our customers and website(s) users privacy, helping you understand what data we collect, why we collect it and what we do with it is important. We hope you will take time to read it carefully.

Last updated: 09 April 2019

Novalead Limited (“we” or “us”) values its visitors’ privacy. This privacy policy is effective 5th February 2019; it summarises what information we might collect from a user or other visitor (“you”), and what we will and will not do with it. Please note that this privacy policy does not govern the collection and use of information by companies that Novalead Limited does not control, nor by individuals not employed or managed by Novalead Limited. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

If you disagree with any part of this Privacy Policy, please do not use our website.

Visitors from the European Union, including the United Kingdom and European Economic Area (EEA)

The GDPR is a European Union (EU) privacy law that will affect businesses around the world when it becomes enforceable on May 25, 2018. It regulates how any organisation that is subject to the Regulation treats or uses the personal data of people located in the EU. Personal data is any piece of data that, used alone or with other data, could identify a person. If you collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens, you’ll need to comply with the GDPR.

The GDPR will replace an older directive on data privacy, Directive 95/46/EC. The full text of the GDPR

How we will use your data

Novalead Limited takes customer privacy very seriously, your personal data will never be shared with anyone else or sold.

Novalead Limited will use your information for the following:

•  For communication between Novalead Limited (employees or partners) and you as a Customer and/or Supplier by Email and/or Phone.

•  Purchasing and/or Invoicing between Novalead Limited (and our partners with your prior consent) and you as a Customer and/or Supplier by Email.

•  Marketing & Press Release (PR) by Email produced and distributed by Novalead Limited to inform and keep you up to date about the  services we offer.

You will be informed of any update on how Novalead Limited uses your data and your permission will be requested if required due to any changes.

Where do we store your data?
Mail Chimp (The Rocket Science Group, LLC.)

This type of service allows Users to interact with data collection platforms or other services directly from the pages of this website for the purpose of saving and reusing data. If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the viewers do not actively use the service.

MailChimp Widget (The Rocket Science Group, LLC.)

The MailChimp widget is a service for interacting with the MailChimp email address management and message sending service provided by The Rocket Science Group LLC.

Personal data collected:

Inputted by Customer and/or Supplier: First Name (required), Last Name (required), Email Address (required), Phone Number (optional), Country (required) and Your Message (optional).
Automatically collected by MailChimp: Country, Location, Submitted and Opt-in time stamp, Latitude/Longitude, Confirmation IP Address & Time Zone.

Place of processing: USA

By clicking below to submit this form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

To “update your preferences” or “unsubscribe” from a mailing list, follow the links on your last email communications, or yourdata@novalead.co.uk

How to enact your “right to be forgotten”
For emails, as well as the option to “unsubscribe” and request your data to be erased or deleted.

To enact “right to be forgotten” or “request your data to be erased or deleted” please contact us directly at yourdata@novalead.co.uk

To unsubscribe from any Novalead Limited mailing lists follow one of the links below, enter your registered email and follow the steps on screen to unsubscribe.

If you wish to discuss either of the above steps further, don’t hesitate to contact us at yourdata@novalead.co.uk

How to request access to the data that we hold on you

To request access to data that we hold on you please contact us directly on yourdata@novalead.co.uk

How to amend or correct inaccurate or incomplete information

If you would like to amend or correct any incomplete information held by Novalead Limited about yourself or your company please use one of the following:

For data held in a Mail Chimp List please contact us directly at yourdata@novalead.co.uk stating the data you would like to amend or update, or follow the link in the original Sign-up email if available.

For Other Company or Personal Information can be updated by contacting Novalead Limited directly at yourdata@novalead.co.uk stating the data you would like to amend or update.

Are we TSP Registered for phone contact?

Yes, Novalead Limited is registered through TSP under the following phone numbers: 08456 170 698, 07899 790 669 & 07841 372 101

What is TPS?

The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is a legal requirement that companies do not make such calls to numbers registered on the TPS.

The original legislation was introduced in May 1999. It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.

For more information on TSP Visit: www.tpsonline.org.uk

Analytics & Tracking

Novalead Limited implements the following services that enable us to monitor and analyse web traffic and can be used to keep track of user behaviour:

Google Analytics (Google Inc.)

Google Inc. (“Google”) Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the data collected to contextualise and personalise the ads of its own advertising network.

Personal data collected: cookies and usage data.

Place of processing: USA – Privacy PolicyOpt Out.

Facebook Pixel Ads Tracking (Facebook, Inc.)

Facebook, Inc. (“Facebook”) Facebook utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Facebook services to build audiences for our ad campaigns.

Facebook may use the data collected to contextualise and personalise the ads of its own advertising network.

Personal data collected: cookies and usage data.

Place of processing: USA – Privacy Policy.

Members Login

Our members account is created and managed using the Simple Membership Plugin (see link below) this plugin has been used to create a members area for delivering member specific content for our partners and trainees. Detailed information can be seen below on the information we hold that’s required for the registration of this account and how to manage and/or delete your data.

PlatformSimple Membership Plugin – https://simple-membership-plugin.com

Key page links:

Personal data collected:

Inputted by Customer and/or Partner: Username (required), Email (required), Password (required), First Name (required), Last Name (required), Gender (optional), Phone Number (optional), Address (optional), Company Name (optional), Subscriber ID/Reference.

Automatically Collected: Access Start Date, Member Since, Last Accessed Date, Accessed From IP.

Resetting your password if forgotten:

If you have forgotten your password and would like to reset and update it, please use this link and follow the onscreen instructions: https://www.novalead.co.uk/membership-login/password-reset/

Updating and/or Deleting your personal data and account:

You can update your personal data and/or delete your members account under the “Your Profile” page through the following link: https://www.novalead.co.uk/membership-login/membership-profile/

To Delete your account, find the “Delete Account” text in red at the bottom of the page and follow the onscreen instructions.

For any other questions please reach out to us at: yourdata@novalead.co.uk

WordPress

The Novalead Limited website has been produced using WordPress. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to this Privacy Policy

This privacy notice was published on 09 March 2019.

We may change this privacy notice from time to time, when we do we will inform you via updates to this website.

Questions relating to our Privacy Policy? Ask them below!

By submitting the above you agree that Novalead Limited can store your personal data, contact you by email (and phone if given) regarding our services inline with our privacy policy.